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Troubleshooting for Connection has been Lost QuickBooks Error

QuickBooks multi-user mode is an advantageous bargain for any organization as it lets as much as thirty users to connect to a company file (stored on the server) and the access can be shared on a network. Without any extra cost or effort, an organizational structure for shared projects can be errrected. However, there has been reports that users face “connection has been lost” QuickBooks error message whenever the users try to access the company file over the network. More on the issue is stated in the blog below.

Network connection issues in QuickBooks multi-user mode are common and can be easily rectified through expert assistance. Call on the helpline number  (844)-932-1139 and get a QB ProAdvisor on the line to help you anytime.

Primary Reasons behind the Connection Error in QuickBooks

Below are mentioned the causes behind the “connection has been lost” error message in QuickBooks.

1.The network data file is either corrupted or damaged due to malware infestation.
2.The database server manager is not running.
3.The company file folder does not have the sharing access permissions required to host and share the file with other workstations.
4.The QuickBooks Desktop is not updated.
5.The company file contains some damaged data.

There are some other causes as well, but they are not quite common and the solutions in the next segment specifically neutralizes the above-mentioned reasons.

Troubleshooting Steps to Resolve the Connection has been lost QuickBooks Error

Below are mentioned the solutions that could help you fix the QuickBooks network connection failure issue.

Solution- 1: Run the QuickBooks File Doctor Tool

If the company file happens to be damaged, the user on the workstation will face issues while accessing it. To fix the damage, you can run the file doctor utility from the QuickBooks Tool Hub.


1.Download, install and open the QuickBooks tool hub.
2.Go to the Company File issues and select Run QuickBooks File Doctor.
3.Choose your company file from the menu to fix it.
4.Click on Check your file and select Continue.
5.Enter your QB credentials and click on Next.

Once the tool finishes, try to connect to the workstation again. If the error still occurs, go to the next solution.

Solution- 2: Stop the Multi-user Access from the Workstation

It might be possible that a user has left the hosting turned on in their workstation. In that case, you need to follow the steps mentioned below to identify the computer and stop the hositng.

1.Open QuickBooks on all of the workstations without opening the company file.
2.Under the File menu, select Utilities and click on Stop Hosting Multi-User Access.
3.Close QuickBooks and open it on the host server.
4.Go to the File menu and click on Utilities.

Click on Stop Hosting Multi-User Access and restart it by selecting back the Host Multi-User Access.


At the end of our blog on the connection has been lost QuickBooks error, we would like to suggest an alternative way to our readers that can save them the time and effort they would have to put by following the solutions in the post. Call on the toll-free number (844)-932-1139 and get immediate expert assistance on the line to help you fix the problem.

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